Rafco Tenant Services: Online Maintenance Request

PLUMBING
Where is the plumbing problem?
How long has it been leaking?
Is the leak Constant OR Intermittent ?
How much is leaking? Dripping Cupful Bucket Full Gallons
Please provide details about the issue (be descriptive).

HEATING-A/C
Please select one Heat A/C
Furnace type: Gas Electric Don't Know
Is there leaking? Yes No
How long has it been leaking?
From where?
How much is leaking? Dripping Cupful Bucket Full Gallons
Please provide details about the issue (be descriptive).

APPLIANCE
What appliance?
If it is your stove, please specify type: Gas Electric Don't Know
How long has this been an issue?
Please provide details about the issue (be descriptive).

ELECTRICAL
Where is the issue?
How long has this been an issue?
Please provide details about the issue (be descriptive).

LEAKING ROOF
Where is the water coming in?
How much is leaking? Dripping Cupful Bucket Full Gallons
How long has this been an issue?
Are there water stains where the leak is? Yes No

PESTS/RODENTS
What kind of pest?
How long has this been an issue?
Where are they coming in from?
Have your tried any sprays, bombs, or traps? Yes No
Note: Tenants are required to take preventative measures.

OTHER PROBLEMS
Please provide details about the issue (be descriptive).

Please review the following before submitting your Online Maintenance Request. Rafco will not enter your unit unless you have reviewed and agreed to the following.

I give Rafco permission to enter my unit to make needed repairs without my being present.
I understand that unless I have given Rafco permission to enter without my being present, someone over the age of 18 must be home at the time of the appointment.
I understand that I am responsible for removing items in the repair area or I will be charged $75.00.
I understand that if the problem was caused by me, a roommate, my family, friends or guests I will be charged for the service call and all repairs.